Billing Terms & Conditions

This Billing Terms & Conditions page explains how payments are handled by Easton & Carter and the conditions that apply to transactions made through our website.

1. Accepted Payment Methods

Easton & Carter offers several secure payment methods at checkout, including:

Credit and debit cards, including Visa, Mastercard, American Express, and Discover
Apple Pay and Google Pay
Shop Pay

Transactions may be processed in AUD or USD, depending on the customer's market and the currency displayed at checkout.

2. Payment Processing

Payment in full is required when an order is placed.
An order cannot begin processing or be shipped until payment has been successfully received.
If your payment is declined or cannot be completed, your order will not be confirmed. Please check that your payment and billing information is correct before attempting the transaction again.

3. Prices and Currency

Prices are displayed in AUD or USD, depending on your market and the currency shown on our website.
Easton & Carter may update product prices at any time without prior notice.
Any applicable taxes will be calculated and shown during checkout before you complete your purchase.
Shipping is free on all orders to Australia and the United States, with no minimum purchase requirement.

4. Payment Security

Easton & Carter uses SSL encryption and trusted payment processing providers to help protect transactions made through our website.

We do not store complete credit card numbers or full payment card details.

5. Refunds and Chargebacks

Refund requests are processed according to our Return & Refund Policy.

Unauthorized chargebacks may be disputed. If you have a question or concern regarding a transaction, please contact our customer support team before submitting a payment dispute through your bank or card provider.

6. Order Cancellations

Orders may be cancelled within 24 hours of purchase.

If you need to cancel an order during this period, contact our customer support team as soon as possible. An order can no longer be cancelled once it has shipped.

7. Fraud Prevention

Easton & Carter reserves the right to cancel or temporarily place an order on hold if we reasonably believe that fraudulent activity or unauthorized payment use may be involved.

For certain high-value transactions, we may also request additional information to verify the order before it is processed.